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Getting Started with ServX Pro

Last updated: November 2025

Welcome to ServX Pro ERP! This guide will walk you through the essential steps to get started with the system. By the end of this guide, you'll be able to log in, navigate the dashboard, and access your assigned modules.

1. Logging In

Steps to Login:

  1. Open your browser and navigate to your organization's ServX Pro URL (e.g., https://yourcompany.servxpro.com)
  2. Enter your email address in the Email field
  3. Enter your password in the Password field
  4. Click the "Sign In" button to access the system

Forgot Password?

Contact your system administrator to reset your password. For security reasons, passwords cannot be recovered automatically.

2. Understanding the Dashboard

After logging in, you'll be directed to the Home page. This is your central hub for accessing all available modules.

Dashboard Components:

  • User Manual Card - Quick access to this documentation
  • Module Cards - Access cards for each module you have permission to use
  • Sidebar Navigation - Collapsible menu for navigating between features

Available Modules

  • Commercial - Customer & sales management
  • Inventory - Product & stock control
  • Procurement - Supplier & purchasing
  • Financial - Accounting & reports
  • POS - Point of sale operations
  • Administration - System settings

Your Access

You'll only see modules that your administrator has assigned to you. If you need access to additional modules, contact your system administrator.

3. Navigation Basics

Key Navigation Elements:

Sidebar Menu

The left sidebar contains all navigation links. Click on a module name to expand its submenu and see all available features. On mobile devices, tap the menu icon to open the sidebar.

Header Bar

The top header contains the page title, notification bell, and user menu. Click your profile icon to access settings or log out.

Breadcrumbs

When navigating deep into features, breadcrumbs at the top of the page show your current location. Click any breadcrumb to go back to that level.

4. Common Actions

Creating Records

Look for the "New" or "Add" button (usually in the top-right corner) to create new customers, orders, products, etc.

Editing Records

Click on a record in a list to view details, then click the "Edit" button to modify information.

Searching & Filtering

Use the search bar at the top of list views to find specific records. Advanced filters are available for more precise searches.

Exporting Data

Many lists have an "Export" option to download data as Excel or PDF for reporting purposes.

5. Getting Help

  • User Manual - You're already here! Browse the sidebar for specific topics.
  • Your Administrator - For account issues, permissions, or access requests.
  • Support Team - Contact support@servxpro.com for technical issues.

Next Steps

Now that you know the basics, explore the specific module guides to learn about features relevant to your role: